YardReframe Terms, Payments and Refunds
Self-service garden concepts, generation packs, delivery limits, refunds and support.
The service
YardReframe is operated by ALPHADEV LLC. Support and billing contact: hello@yardreframe.com. By using the service, you agree to these terms and our Privacy Policy. You must be at least 18 and legally able to enter this agreement. Upload only photos and instructions you are authorized to use; do not submit unlawful, abusive, infringing or sensitive personal content. Do not automate account creation, bypass limits or interfere with other users.
We provide self-service AI garden concepts for inspiration and discussion. There is no human designer review. Images are not construction drawings, planting prescriptions, measured plans, cost estimates or professional advice. AI can change buildings, boundaries, plants, access and geometry even when you request preservation. Check feasibility, safety, local requirements and property permissions with qualified professionals. Demo images are labeled and are not promises of your result. Only the styles and outputs offered in the current workspace are available.
Packs and generation
Launch offers are one-time packs: US$9 for10 concepts, US$19 for30, and US$39 for80. These are prepaid generation allowances, not subscriptions, automatic renewals or unlimited usage. Final currency, taxes and amount are shown in Stripe Checkout. A pack becomes available only after confirmed payment. Paying, returning from checkout, refreshing, viewing and downloading do not automatically start a generation.
Each explicit generation uses one concept from your allowance. Confirmed generation failures restore the corresponding allowance. An uncertain request stays pending until its outcome is reconciled; refreshing does not submit another paid model request. Results you dislike are not automatically technical failures. We may pause new generation and purchasing for safety, capacity or abuse control. The initial limit is10 generation requests per account per day, resetting at midnight in Asia/Taipei; a larger pack can be used across days. Account creation does not include free personal-photo generation. Remaining prepaid allowance is distinct from the90-day photo/project retention period; no routine allowance expiry is currently applied while your account remains open. Service closure and consumer rights are handled through support.
Delivery and storage
Review generated results before relying on them. PNG is the supported garden output; native SVG, transparent-background generation, printing/cut-line files and construction documents are not included. Download what you want to keep. Unused drafts expire after24hours; generated projects expire after90days unless deleted earlier. See Privacy for shared source photos, access revocation, cleanup and processor limits. You keep rights you hold in your input and grant the processing rights necessary to provide the service. AI outputs may not be unique or eligible for exclusive copyright protection; we do not guarantee exclusivity or freedom from third-party rights.
Refunds
For your first paid pack, you can request a full-pack refund within7days of purchase if no more than3 paid concepts funded by that pack have been delivered. Later packs qualify within7days only while wholly unused. Failed tasks and promotional allowances are excluded from the delivered count. An in-progress generation must be reconciled before its purchase can be refunded.
Use Purchases & refunds in Generation packs to review the exact order and confirm a refund. We reserve the remaining allowance from that order while a refund is pending, so it cannot be spent at the same time. A billing review or uncertain response is not a completed refund; check the same order or contact support. A confirmed full refund removes remaining allowance from that pack and revokes application access to results funded by it. It does not revoke unrelated purchases. Self-service partial refunds are not offered. Your bank determines when returned funds become visible after Stripe confirms the refund.
Contact support for duplicate/incorrect charges, non-delivery, missing allowance, account closure, or a request outside these self-service rules. Include your account email and order reference, without card data or private image links. We investigate billing and delivery errors separately; these rules do not exclude mandatory statutory refund, withdrawal or other consumer rights. If immediate digital performance requires additional consent in your jurisdiction, that consent must be obtained before it begins.
Availability and responsibility
We work to recover failed delivery but do not guarantee uninterrupted access or a particular aesthetic result. We may restrict unlawful or abusive activity and will provide support for affected purchases where appropriate. You are responsible for your use of concepts and for securing your account. Nothing here excludes liability or rights that cannot lawfully be excluded. If a material service or policy change affects an existing purchase, contact us for an appropriate resolution. Updated terms will be published here; material changes will be notified where required.